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Learn the building blocks you will see in the Documate app and partner API.

Business

A business is your workspace boundary in Documate. Uploads, agents, channels, API keys, and results belong to the active business.

Channel

A channel is the intake path for files inside a business. Each channel has an ID used by the partner API as queueId. In the app you configure routing (document type → agent), email intake, and webhook settings on the channel.

File

A file is one uploaded binary (PDF, image, and so on). Documate may split a file into one or more logical documents.

Document

A document is one logical business document produced from a file (for example one invoice). Extracted results and outbound webhooks are scoped to the document.

Agent

An agent defines how a document type is extracted: instructions, output schema, and optional post-processing. You map document types to agents on a channel.

Statuses

Common file statuses: received, processing, ready, partial_ready, failed, rejected, cancelled. Common document statuses: received, processing, ready, failed, rejected, cancelled. When a document is ready, its extracted result is available in the app and via the API.